Production and Operations Management

Details: The book addresses globalization and real-world themes, cases and anecdotes throughout the text with many new service applications. This text follows a systems approach that is both systematic and constructive. The book integrates the operations management decisions with the functional areas of business whose challenge it is to make the firm perform as a team. The book presents security, safety and crisis management in the context of quality and project management.
Special Features Careful attention is paid to the presentation of the basic theory Enhanced sections throughout text provide much firmer foundation than the first edition Literature citations are given throughout for reference to additional material